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How to order

For our Bride and Bridesmaid lines, please refer to the list of Bridal Store Locations to find Jemma Jewelry at a store near you. If there are no stores carrying Jemma in your area, you may order directly from us.

PLEASE NOTE:
IF YOU RESIDE IN CANADA, ALASKA, HAWAII, US TERRITORIES OR ANYWHERE OUTSIDE THE CONTINENTAL US, your order must be processed by online order form, phone or fax. Our online catalog does not allow for multiple shipping options and will only process orders within the continental US.


1- Secure Online Shopping through PayPal

>> If you are already a PayPal member, shop securely and conveniently right now by browsing through our catalog and adding items to your shopping cart.

>> If you are not already a PayPal member, you can sign-up for free at www.paypal.com. PayPal is fast, convenient and secure, and is the online payment tool of choice for e-Bay, and millions of users world wide.

2- Online Order Form
Find out more and proceed to our online order page.

3 - Order by Phone
To order by telephone call 323-931-2772
9:30am - 4:30pm, Pacific Time, Monday-Friday.

4- Order by Fax
Dowload the order form, print, fill out and fax back to 323-931-2702.
Word Format | PDF Format

Easy Payment Options

1- PayPal
Jemma Jewelry a is a Paypal Verified merchant, and we accept Mastercard, Visa, Discover and American Express. Paypal is easy, secure, and free.

Official PayPal Seal PayPal allows any business or consumer with an email address to securely, conveniently, and cost-effectively send and receive payments online. If you are not already a PayPal member, you can sign-up for your free account today!

2- COD, Pepaid Check or Money Order
We accept COD payments (money order or check) through United Parcel Service (UPS) shipping. You can also mail us a USD check or money order, and we will process your shipment when the funds clear. Please mail payment made out to "Jemma", 1239 Keniston Avenue, Los Angeles, CA, 90019.


Processing Time
Please allow 2-7 business days to process your order. If a rush order is
needed please make a request for the date you wish to receive your order by using the feedback form. You will receive a response within 24 hours to let you know if we can honor your request.

Shipping
Jemma jewelry is shipped by UPS or USPS Priority Mail. At this time we are not able to ship to P.O. boxes, APO addresses or US territories.

Shipping to Canada and International shipping is available; rates will be calculated according to your location. For International shipping availability and rates, please contact us for details before placing your order.

Shipping Rates (US):

Up to $49.99
$50.00- $199.99
$200.00-$299.99
$300.00-$399.99
$400.00-$499.99
$500.00



$6.95
$7.95
$10.95
$12.95
$15.95
$17.95

Add $15.00 for all orders going by UPS to Alaska or Hawaii.

For orders shipped UPS 2nd Day please add $20.00 to shipping fee.

Orders shipped using UPS Standard Service will arrive 2-10 days after being processed. Orders shipped using USPS Priority Mail Service will arrive within 2-5 days after being processed.

All Jemma orders are shipped in complimentary gift boxes.

Returns
If you are not completely satisfied with your jewelry purchase we will be happy to give you a refund or exchange (not including shipping costs) if you notify us within 10 days from the date your order was shipped. Please call us at 323-931-2772, 9:30am - 4:30pm, Pacific Time, Monday Friday to receive an RA number to write on the return form enclosed with your order. Orders returned without RA numbers will not be refunded. You are responsible for shipping fees and we suggest that you insure your package for your protection. Please note that custom orders are non returnable.

Taxes
We are required to charge local and state taxes for all purchases from the state of California.

 

Jemma Jewelry - Jewelry design by Jemma Rane.
Bridal and Fashion Jewelry, custom necklaces, earrings and bracelets.
Tel. 323-931-2772

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